Extra Space Storage (Open Now)

Deb A. 9 years ago

Unfortunately I have to say that I am disappointed with Extra Space Storage. Several calls were made by staff to ensure that I came in to sign a lease for a unit. And a great deal of emphasis is made on rental payments and fees one will incur if payments are not made on time. But on the day th ...Moreat I was scheduled to move in the freight elevator was out of order. Management was well aware that my move in date was scheduled for Monday 10/27/14 and receiving a courtesy call about the freight elevator being out of service would have been appreciated. But I guess the risk of losing my business far outweighed a courtesy call. The fact that the freight elevator was out of order presented a great inconvenience and put additional strain on our move in date. Unfortunately I am now stuck with this contract for the time being but you can be rest assured that I will not recommend Extra Space Storage to any of my friends.

Nilsa L. 8 years ago

Great Experience! What an amazing and courteous staff at this location. Everyone we encountered was friendly and helped us with our storage needs. And the price is right too YO get everything you could need or want at this facility.

Nellisa R. 8 years ago

Wonderful! Monica was a great help and she was and is a caring person. The staff was great but l dealt with Monica and she made me feel like we were family. I was upset and she calmed me down. Thank you so much for putting me at ease. Monica is a great asset to your company.

Ray C. 6 years ago

My boyfriend and I came in looking for a decently priced storage unit for our belongings. Palma, the assistant store manager, was a great help. We were unsure as to what size unit we would need. Palma asked us questions about what we would be storing and provided us with the perfect size to meet ...More our needs. She immediately showed us the unit and went through the company's policies as we purchased the unit. She was open to questions and very friendly, making the experience a pleasant one. I would definitely recommend paying the staff at Extra Space Storage a visit if you are looking for storage units. Thanks again, Palma!

Juan M. 5 years ago

This particular extra space storage facility located at 945 Zerega Avenue, Bronx, NY 10473 is undergoing some major construction work. How much of it has to do with the April 2018 Asbestos warning signs posted no one will ever know. All I can tell you is that in addition to the Asbestos exposure ...More signs which were posted in April 2018, is a rampant rodent issue, lights that are not working in the storage units, ceiling leaks , and it's not an air conditioning facility which might cause some of your stored items to warp...