Storage Exchange by CheapoMax - The BEST Deal in Self-Storage

How Cancellation Policy Works?

  1. Cancellations Made 2 Weeks or More in Advance:
    - Users can cancel their booking up to 2 weeks (14 days) before the scheduled rental start time and receive a full refund (minus $30 service fee collected by CheapoMax), excluding service fees.
  2. Cancellations Made Less than 2 Weeks in Advance:
    - Users can cancel their booking less than 2 weeks (less than 14 days) before the scheduled rental start time and receive a 50% refund, excluding service fees.
  1. In extenuating circumstances such as a medical emergency, natural disaster, or other unforeseen situations, users may be eligible for a full refund, subject to review and approval by the website administration.
  1. Refunds will be processed within 5-10 business days of the cancellation request.
  1. Service fees are non-refundable.
  1. In the rare event that a host needs to cancel a booking, the user will receive a full refund, and the host will be subject to penalties as determined by the website administration.
  1. Users can modify their booking dates and times up to 2 weeks (14 days) before the scheduled storage start time for free, subject to host availability and approval.
  1. If a user fails to show up for their booked storage without prior cancellation, they will not be eligible for any refund.
  1. In case of disputes between users and hosts regarding cancellations or refunds, the website administration will mediate and make a final decision.
  1. Users and hosts are encouraged to communicate effectively regarding cancellations, changes, and refunds to ensure a smooth experience for both parties.
  1. These cancellation terms may be subject to periodic review and Revision by the website administration to ensure fairness and clarity.These options provide flexibility for users based on how far in advance they cancel their storage booking. Again, consulting with legal counsel to ensure compliance with relevant laws and regulations in your area is essential.

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