City Parking

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Justin K. 4 years ago

HORRENDOUS ESTABLISHMENT. Don't go here unless you'd like to leave the garage with a huge scratch on your car. Unprofessional and unaccountable.

Natacha A. 3 years ago

If you need to park in NYC, find another company to park with. Do not park your car with CITYPARKING.NYC. The CITYPARKING.NYC garage in 99 John St in Lower Manhattan damaged my vehicle, bumper and fender are entirely damaged and has to be replaced. The garage attendant admitted fault was with CI ...MoreTYPARKING.NYC (the garage) and we together drafted a claim / damage report. I called their main offices at 646-585-0409, but did not pickup due to COVID. I emailed their claims email address and the person working (Nicole) asked for two different estimates from two garages, which I provided as soon as possible. The costs for the repair from the two shops averaged roughly $4,300. After having submitted the estimates, and some initial back and forth and saying there will be delays due to COVID, they have been radio silent for over 3 weeks, with no ETA on any next steps. In the meantime I am totally out of a car and facing storage costs in my other location. They caused the damage and feel it is appropriate to just stop communication. In addition, previous to this incident I have a monthly pass at this location and due to the damage I had to move the car to another location. I asked for a refund for the full monthly pass and they have yet to respond. The incident happened on 6/5/2020, today is 7/1/2020.

Teddy L. 1 year ago

This parking garage is TERRIBLE. They scratch your car. Their elevator breaks and sometimes you have to wait OVERNIGHT to get your car. The staff always seems to be changing so there is always a new guy and they are very slow in the morning. Terrible !

Scott Gallant 1 year ago

This is the worst garage to park in downtown brooklyn, 81 Fleet place. They damaged my car , gave me a claim number and said someone will contact me. It has been 4 weeks and countless emails and phone calls with no response. Beware and park at your own risk. Service is also slow as shit, tex ...Moret them an hour early and when you show up they still have not retrieved your car. Better going to larger established garages like icon or SP parking where they have their own insurance department.