U-Haul Moving & Storage of Linden (Currently Closed)

David H. 4 years ago

they actually charged a fee for me accidentally leaving my registration in the cabin of the truck. I used to like this place but it is down right horrible do not I repeat do not go here.

Paul B. 3 years ago

Awful. I needed a hitch installed on my vehicle for a trip a week out. They assured me the part was in stock and scheduled me for installation the day before the trip. My wife and I drove 40 minutes separately, both rearranging our work schedules for it. Arrived and manager said the part "wa ...Moresn't in yet." When asked why nobody called me the night before or morning of to tell me, he shrugged and gave me a "what can I tell you?" Unbelievable. Will never use this company again.

Basil Pecoraro 3 years ago

Had hitch installed. I thought everything was great until, 2 days later, I am curious about how neat a job they did and took a look under the car. This is a 2018 model, and virtually nothing has been touched under there since the car was purchased. But the heat shield that goes between the muffl ...Moreer and car body had not been reinstalled. It was supposed to be trimmed and reinstalled along with the hitch. I am positive the heat shield was there before the car was brought in, because I was contemplating doing the job myself and looked at it with a friend. And the shield was there in the service bay, right beside the car, when the hitch installation was happening. During the time I made a couple of phone calls outside the U-Haul office, the mechanic brought out the car, so I settled the bill and drove off. Even U-Haul's online videos show the heat shield being reinstalled on this same model car, so I know it's supposed to be their normal procedure. Meanwhile, even though I called U-Haul and requested a callback from the install location, I haven't heard back. Already ordered a replacement from the car dealer and will have it installed. I expect this to be at U-Haul's expense. I have a dispute still open with U-Haul.

Hello Eden, Thank you for choosing our company to ship your vehicle! We hope to be your choice again, so don't hesitate to reach out to us if you ever need reliable auto shipping, or even moving again. Regards