San Bruno Storage

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(Currently Closed)

Dan P. 14 years ago

Small but very well run family business with great customer-service orientation. Compared to Public Storage, paid less and received much better and more personal service. Very clean facility inside with what seems like perfectly adequate security. The neighborhood is somewhat industrial grimy, ...More but your possessions in a locker dont care and your pocketbook will thank you.

Carol L. 9 years ago

Of course all things good must come to an end. When I first signed on to them, they had only been around for almost a year and barely established. I have been a loyal customer for over 5 years but they no longer value my patronage. They not only raised the monthly rent multiple times (which is ...Moreexpected for inflation) but they also discontinued a discount that I had on my unit since they knew I would be a long-term renter. When I tried to negotiate a compromise, all I received back was pretty much a "Don't like it? Then get out." I hate businesses that don't keep their word. Very disappointed how they've become just like any other public storage location. =(

Songya K. 7 years ago

I had used San Bruno Storage to store my belongs for about two years. During that time I've never had a problem with the unit or the service I received. I worked with Lisa there and she was always very responsive to any inquiries, etc. I had. I did set off the alarm late one night (I'm sure t ...Morehe neighbors weren't too happy about that) and I was able to reach her right away to have the alarm turned off. I never felt unsafe at the unit (and as told, I had a habit of moving/accessing the storage unit in the evenings). The street is a bit on the narrow end and I don't believe there's an elevator if you are storing stuff on the second floor (or I just never thought to look for it because I didn't have any huge items and I'm supremely buff). I never took advantage of the moving truck they had to offer there so I can't much comment on that, but it's nice to have the option. San Bruno Storage met all my needs and then some.

Edna Learn 7 years ago

Great storage facility! Organized, easy to access and most importantly CLEAN. Lisa has always been accommadating, very helpful and kind to deal with whenever I have a question. I give this place a two thumbs up!

Juliana V. 6 years ago

I have stored my items with Lisa at San Bruno Storage for 3 years. It has been a consistently pleasant experience, and she has gone above and beyond on several occasions. Interactions are always friendly and timely. Thank you, Lisa!