Public Storage

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Miles R. 10 years ago

the worst supposed to be climate controlled - fans broken for 4 days main elevator broken for 2 days

Judy C. 10 years ago

The entire public storage staff is extremely helpful. They really take the time out to help you get exactly what you need. The young lady in the main office Mikiella was very professional and informative. I would recommend them to anyone who is looking for storage space.

Jodi M. 9 years ago

On the phone they say the unit is $29, what they don't tell you its additional monthly fees of $9 for a lock and another monthly fee of $9 for insurance. Late one day, its another $20. Staff is cute, clueless, beyond doing their job. Its probably a terrible place to work, they deserve better. Im ...More getting my stuff out of there as soon as i can

Nicole P. 8 years ago

The staff is helpful and facility is clean. I moved in in December 2014 and by June 2015 I was informed the rent for the unit would double, no explanations, no improvements to service, nothing additional. I was told that they have the right to increase the rent as they pleased without any explan ...Moreation or justification. I called customer service and spoke with them as well as the District Manager Mr. Singh and I was told there was nothing they could do. I offered to pay a year in advance if they kept my rent at the same rent, not even that helped. They'd rather have an empty unit then keep a loyal customer. I decided to move out rather than pay double the rent for the same unit, their loss.

Evelia Schmidt 8 years ago

WARNING: - There is something very fishy happening at this facility!! My account was paid and never in default. Then, they sold ALL contents of my unit at auction July 28th without proper notice to me - without telling me it was going to Auction! This local facility increased rent for 1-month, ...Morethen adjusted it back down but left a 50 cent balance. 24-days later they TOOK everything, based on their own rigged accounting, without providing me ANY statement balance of a mysterious remaining charge in July. They SOLD ALL MY LIFELONG BELONGINGS without telling me they were going to Auction. Employee then told me I could buy-back my items for $10,000.00 but I had to "go thru them". Manager said the same thing. Was this a rigged? I was told by other employee I was targeted because "I was white". STAY AWAY FROM THIS FACILITY. i AM WARNING YOU.