Public Storage (Open Now)

Ceasar G. 8 years ago

After a long move in super hot weather, this facility was a welcomed change. It was cool, clean and well maintained (even the bathrooms). Upon arriving, Brenda stopped sweeping the office sales floor and promptly greeted us. We told her what we needed and she immediately began helping us with th ...Moree storage rental process by taking a moment to assess our spatial needs. Later, she showed us how the security access code box works as well as where our dry, well lit rental unit was located inside the facility. After seeing the unit, Brenda encouraged us to check out the various sale items in the office before going over important aspects of our rental agreement with us; we finalized things with purchasing a lock. As she predicted, I actually did end up purchasing some tape from her (a few days later) to reseal some boxes that accidentally opened while moving in. Overall, my friend and I are pleased with our choice to rent at Public Storage and I encourage other people with storage needs to check out their offerings before looking elsewhere. Thanks Brenda (and Steve). P.S. Give Brenda a pay raise.

Jennifer P. 8 years ago

This is a fair warning about this storage unit! They will wait until you sign up with their special offer, then increase the price. Then when you go to leave it is basically up to the individual manager if they will only charge you part of the month even if you aren't there the entire month. Ver ...Morey unprofessional and company lets individual managers go unchecked.

Taiz A. 8 years ago

I was at the location to pay my monthly rent which was late. Stephen did everything he could to help me get the late fee waived. Successfully, by the way. Thanks to Stephen (at the location) and Brittany (at the customer service hotline) for all their help.....you guys made my day.

John Hedley 8 years ago

I've been to a few public storage locations and this place is truly among the best. First I'll start with the staff (I spent a bit of time in the office numerous times) - Steve and Trini were on staff and were so professional, helpful and really polite and friendly. 1) they were very clear abo ...Moreut the rules/contracts 2) they were very knowledgable about what can fit into which size space (recommendations on size) 3) were very helpful in trying to get us the best rates quickly 4) had no problem in switching our current space to a larger space and were nice enough and knowledgeable about the premises in choosing a space. They knew that a certain space was an easier location to move to because it was closer to an elevator, but also that someone had something that had leaked from the unit next door so they chose one that was still close, but also clean. 5) Helpful in going up and fixing anything in a unit in order to make sure it was perfect (had to tighten a screw on something) These are just a few of the ways that they were above and beyond staff at other storage facilities. The facilities in general are kept very clean and well lit/not too cold. Also, just to add...while I was waiting in the office there were at least 3 other customers that came in there and were happy to see both Steve and Trini...that always looks good. Overall, I'd choose this location over others in the area that are just a bit cheaper.

Eileen B. 7 years ago

Everyone is very helpful at this facility. It's my first experience with storing anything at a facility and I am pleased that I chose this location. Steven is especially helpful and friendly. He is very knowledgable. I'd definitely recommend this location.