I have only come here so far for boxes for my big move recently, and the staff was friendly, and the boxes were reasonably priced.
Public Storage
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817 Redwood Hwy, Mill Valley, CA, 94941 3.0 19 Reviews
Kimberly T. 7 years ago
I have only come here so far for boxes for my big move recently, and the staff was friendly, and the boxes were reasonably priced.
Terry M. 7 years ago
I'm a long-time (although off and on) customer here. Krystal B. just did the most amazing thing for me and I totally appreciate her sensitivity about customer service issues and her assistance.
Essence S. 6 years ago
Do not use this storage facility!!. I had a written confirmation for an outside unit for the price of 364 with ,the first month $1. On moving day we called to confirm an arrival time for move in and were told that we had an inside unit for 399 with no first months $1 promotion. I had a written c ...Moreonfirmation which they refused to honor. The person we dealt with was very rude and couldn't care less about our business. What's the purpose of a confirmation if they're going to change the price and location of the unit. Moving day is stressful enough without having to deal with poor customer service and worthless business practices. TAKE YOUR BUSINESS ELSEWHERE!!
Diana G. 6 years ago
Public Storage has a deal going on right now where you can store your stuff in a 10' x 10' area for a total of $26 a month! Evelyn is the woman who greeted me, showed me the area and very efficiently produced the contract etc. She's very friendly and very knowledgeable and so far so very good!
Adrian R. 6 years ago
9/12/16
The gates don't open it is 10:42am and the office door is lock and the older woman is sitting at the desk on her cell phone. I told her the dates don't open... She says I don't wk her on a regular sorry come back another day. Ugh. Customer service sucks.
The customer service here is ter ...Morerible! One lady brings he baby to wk. she is rude and doesn't offer any assistance. The first gate to the left has been broken for several months and yo have to use the other gate and go all the way around the premisses.
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