Public Storage (Currently Closed)

Liz F. 3 years ago

I needed to get a bigger storage unit at this location. The online search showed no availability, but I called to check. Esther suggested I try again as she expected more units would become available towards the end of the month. She called back later the same day to let me know that a bigger un ...Moreit had just become available. I popped in to view it and it was perfect. Throughout the experience, Esther was helpful and friendly. Next day I transferred everything from the smaller unit to the larger one, and Brandon closed up the account for the smaller unit. What a perfect customer experience in every respect. Thanks to Esther and Brandon.

Tanya G. 3 years ago

Esther was so helpful when we we needed more space and helped us navigate our situation combining our units into one. She went through all the pricing options that would worked best for us and the process very easy. Very thankful to Esther and will always utilize this facility for our storage ...Moreneeds. Thanks Esther....

Liz S. 3 years ago

The worst! They are ridiculously priced - $100 more than other 4'x5' units at nearby competitors. The woman at the front desk (don't know her name) told me that I could move to another 4'x5' unit there and pay less since my unit was on the first floor right next to the front door. How ridicul ...Moreous! I wasn't being charged more for the location of the unit. I never asked to have that specific unit. Then, she went on to say that people come back from U-Haul, etc., because they are so nice there. OMG! How ridiculous again. She acted like it was nothing to move your items from one unit to the next unit to the next unit... It is my time and money moving from one unit to another and I am not going to play your games anymore. They charged $99 in 2010 and prior to that (for about 10 years) for the unit; now they charge $247 - 150% increase in ten years! Again, ridiculous. The other reviews here are absolutely correct. People don't want to continuously move their items, so they take advantage of that and raise their prices every six months or so. They said when I was trying to move out by the end of the month that five other customers were moving out as well. Good! And good luck with your over-priced business! In closing, it is such a relief to declutter quite a few of my unwanted items along with this unwanted storage facility. Good riddance!

Charles Ammons 3 years ago

Extremely safe, comfortable and convenient location in the city. Excellent customer service. The manager, Brandon goes above and beyond to set up your account, and make moving in and move out easy and efficient.

Shari M. 3 years ago

This review is for the supply store only. I had an excellent experience with all the employees there being very polite, helpful, and professional. I had to visit the store multiple times, hey I was moving and needed a lot of boxes, so got to interact with several of the employees. Each time they ...More did a great job, which speaks well of the organization overall.