McCarthy Moving & Storage

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R C. 10 years ago

McCarthy moving is 5 stars all the way! They just moved me from a 4 bedroom house in Sea Cliff to a 3 bedroom apartment this week and it was the easiest move that I have ever made -and I move a lot! The team showed up on time, were efficient and polite and extremely careful, and they had all o ...Moref my house packed and on their truck in less than 3 hours. The move in was just as smooth and efficient and Tom even came over personally the next day to collect the boxes - not 15 minutes after I called! Tom's team is coordinated and careful and very friendly and they even offered some great furniture placement ideas. These reviews were right on and I would never call another company for a move!

Peter F. 10 years ago

We used McCarthy Moving 5 years ago, but the experience was so bad that it still makes me angry when thinking about it. We moved across town, and honestly, the guys worked really really hard. But when it came time to settle the bill, the head guy threw a fit that we were questioning any of t ...Morehe items he was charging us for. He became very aggressive and rude and nasty, there in our living room. I understand that he had worked hard and was tired, but it's not unreasonable to look closely at the bill. And frankly, a couple of the line items on there were very dubious. He then turned it around and accused us of being responsible for increasing our own bill. We paid him in full, even for the things we disagreed with, and he stormed out and drove the truck off before we could give his guys a tip. His jackassery resulted in his own guys being deprived the tips that they deserved, and that's the only part of the whole interaction that I feel bad about. Well, it's been 5 years & I've finally gotten this off my chest. Stay away from McCarthy at all costs!

David Z. 10 years ago

Tom and his guys handled our move two months ago, and I've been looking forward to getting on Yelp to write a review for them ever since. They did a fantastic job. They worked quickly and efficiently, but they also took great care with our belongings. There are other movers on here with outstand ...Moreing reviews, and we got quotes from two of them. I'm confident both would have done the job well, and it's possible they would have been slightly less expensive. The offered nowhere near the level of professionalism and service that Tom did, though. We moved to a fairly steep hill where parking was going to be tricky. One outfit advised not worrying about a permit. A ticket is cheaper, they said, and they even offered to cover the cost of the first one if it came to that. The second pointed us where we could get a permit and said they were fine with or without one. Fair enough on both counts, and I appreciated their honesty. I liked Tom's approach better, though. The other guys were working from their offices and scheduling dozens of moves. I'm not sure how often they get out to their job sites. Tom knew exactly the block we were moving to and could picture the parking problems a large truck would cause. He said we ought to get a permit: "The neighbors will appreciate it, and it's just the right thing to do." Well put. He picked the permit up for us at cost, on moving day the signs were out to let people know, and everything went without a hitch. The other two outfits were each going to provide us with a truck and three guys. Tom sent a crew that ranged from six to nine guys, as needed, on the day of the move. He also had an extra truck arrive at just the right time to absorb some of our larger items. Tom's rates, broken out by the hour, were marginally higher than the rates of the other two highly recommended outfits we called. But his approach of sending as many guys as the job needed was better suited to the size of our move. They finished in just under six hours, where the other two outfits would have been at it all day and into the evening. I also appreciated that when we'd gotten unpacked and had stacks of packing paper and broken down boxes to deal with, all it took was a quick call to Tom, and he arrived the next morning to pick up the supplies. Like I said at the start, there are lots of highly regarded movers in the city, and you'd probably be happy with many of them. But if we ever move again, I am definitely going to call Tom, and I'm going to be telling all my friends about him, too.

Kelsey H. 10 years ago

I'd absolutely recommend these guys. It starts with Tom McCarthy. Nice guy. He hooked us up with with boxes and tape and layed out the game plan for moving out of a house we'd owned for 18 years and raised out kids in. He understood how physically and emotionally draining that can be and sai ...Mored we could call any time during the process if we have any questions. Moving day there was a hitch. Our 24-year old, who is autistic, had a full-on melt-down. Tom and his crew were sympathic, and flexiable, and rolled with it. In a phone conversation a couple days later, Tom asked how my son was doing. That meant a lot. During the move, a couple things that were supposed to be hauled off to the landfill, either didn't get taken, or were moved to the new place. In addition, a glass table top for our coffee table had been misplaced. No problem. Tom was right on it, tracking the table top down, and removing the other stuff. He totally followed through, even after we had paid him.

Ed S. 9 years ago

Tom and his crew did a great job moving us. They were very skilled and professional, flexible, and very nice to deal with. Highly recommend!