Extra Space Storage (Currently Closed)

N L. 5 years ago

Clean - simple sign up - and Ken could not have been more friendlier or informative. Recommend this facility for your storage needs.

Thank you for your feedback, N! Providing renters with clean and secure facilities is our top priority. We're glad Hilton was able to meet your storage needs. If you ever need anything in the future feel free to stop by or call us at 888-STORAGE. Thank you for trusting us with your belongings!

Laurie M. 3 years ago

Great place to store stuff! Shout out to Hilton who is a great person to work with. Very courteous and helpful. Fairly priced and usually has some kind of promotion. If you need to store in the area, definitely do it here: clean, safe, climate controlled, and they provide dolly's for you to help ...More cart your stuff in at no charge (at the facility only!)

We appreciate your review and suggestions, Laurie! Thank you for choosing Extra Space Storage and please let us know if you have any questions.

Aristides P. 3 years ago

The place is very good and I'm happy with it. Clean. Nice Staff. Easy to enter/exit. I just wish the rooms were lit!

Hi Aristides, Thank you for the review. It's great to hear our team was nice and helpful and our property was clean and nice. Our rates here at Extra Space Storage are not guaranteed for the life of the storage because we are strictly month to month. Please don't hesitate to reach out to us at ...More888-storage to discuss this further or if you would like to reconsider storing with us.

Kate T. 2 years ago

I really liked this place until they raised my rate by more than 80% without any notifications. They swore they sent a postcard, but they also have my email and could have sent a better notification! Honestly they kept it super clean and safe, and the folks that worked the counter were super nic ...Moree and helpful. The only good thing is that I was able to shop around and got a bigger space at half the cost they wanted to charge me. So beware they will hike the rent with little or no notice. And the elevators sometimes were not operating so be careful.

Kate, thank you for taking the time to share your thoughts with us. We understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing t ...Moreop-notch facilities.

Tracy G. 1 year ago

My initial and first-year experience with this facility was great - pleasant staff, clean, safe unit, reasonable pricing. And then...'poof!' My rent was increased by about 95%, literally overnight - I went from paying roughly $87/mo to $150.00 (yes, you read that right -- wtf?!?!). Excuses given ...More were 'Covid-driven rent freezes, and needing to bring pricing back up to market... whatever. A price-gouge-like that is simply NOT ok, under ANY circumstances. Shame on you, Extra Space! This is not the way to treat reliable, timely-paying tenants. Needless to say I'll be moving my stuff out this month. It's a shame, the facility's fine otherwise.

Thanks for the great review, Tracy! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Please call us at (201) 781-2483 if you have any questions!