Extra Space Storage (Currently Closed)

Renayna M. 3 years ago

Great! Can't beat the price and accessibility when you live in Soma/Mission (aka the land of perpetually small apartments).The neighborhood is what is... unsightly but generally as safe as anything in SF. They have good security measures in place. Been using my storage unit for all the things th ...Moreat don't fit in my apartment and haven't had any problems in the last year. Staff has been helpful when needed and they are open at hours that can work around weird schedules.

Steve B. 3 years ago

Horrible awful company. BOYCOTT EXTRA SPACE STORAGE!!! Not only is there a staff at the Fulton Street ghetto rude unprofessional and lazy but corporate is just as careless doesn't give a shit will not help you does nothing just a greedy company that doesn't give a shit they're awful woman called ...More me today who is the supervisor the property and was no help at all with the total incompetent and careless miserable person to talk to. I will not give another penny to this company is they do not deserve it and they should be shut down and put out of business they're awful horrible customer service threw my back out trying to move things upstairs because they didn't tell me that there's no elevator access and they didn't show it to me and gave some stupid pandemic excuse for their mistake disgusting horrible company ghetto ghetto ghetto

Mark W. 2 years ago

the staff was very helpful i moved from one area to another i would recommend renting from them

Bryana E. 2 years ago

Staff is nice, but buyer beware. None of the units are the size they list. Their "estimated" sizes that "may not be the actual" size as stated in their contract - you can be sure each dimension is at least a foot to 3 feet smaller. We got there to fill an 8x8 and found it 6x7 (and partly taken u ...Morep by a pillar) so there would not be enough room for our king size bed frame that measures over 7 feet as we had planned for. Queue the upsell. Now for an extra $70 a month we can have one that is 8x9 (listed as 8x12). You think we would have learned since our other unit with them is an 8x12 and is 7x9. But it's only for a few months and then we are out of both and done with these scam artists.

Chris P. 2 years ago

Raised prices twice during the pandemic. You scum sucking bastards will get yours!!@!!