Delta Moving & Storage

Casey Ramirez 2008-Aug-29

I had a very bad experience with this movers. The customer service was good at first, but after that it was very bad and they were rude. Please read this note below I was totally robbed by them becoz I took the free 1month storage:Delta Moving Company had conveyed to me that they will pick up it ...Moreems from my house on 12/13/2007 at 9AM. But on the day of pick up, they kept postponing the time and finally arrived on 12/15/2007 at 12.30AM midnight. The movers who came to pick up items were very ncorporative, rude and in a rush to just finish up the pick up. The dispatch manager had promised that their company movers would de-assemble and pack all the items. But the movers who came didn't do so and just packed the furniture's in a very careless way in their blankets. The dresser, TV stand, TV & DVD in the TV box, end tables with coffee table were packed by them. They were also aware that there were valuable items in the dresser. In a rush he just asked us to check the items being picked up by them and sign the bill of lading. He then filled the details on "condition at origin" column. We were not aware of this column detail as he mentioned that it is only for company reference. We realized that he has written wrong comments in this column stating "packed by owner" only after discussing with the claim agent. Since all the furniture's were damaged when they delivered our items, we opened the TV box to check the condition of the TV, right in front of the mover. The LCD TV & DVD were missing in the box and 4 blankets of the movers company were stuffed in the box.The mover admitted that it belonged to the company and informed about it to his dispatch manager.Hence we started checking if there are more items missing and found that the dresser which was completely filled was left almost empty. My wife is supposed to travel to abroad this April and hence we had done a lot of shopping. There were a lot of newly purchased cosmetics, perfumes, watches, jewelry & other valuables. The claim co that represent them are the same, they work hand in hand, so you wont get any reimburement for your loss. Please dont go for this movers and do read the bill of lading before you sign. Never get the free storage, but if you take then have a good insurance to cover the loss. I made a mistake by chossing the low insurance rate and have paid penalty.