Bluebell Relocation Services

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Shane D. 3 years ago

I had such a great experience with Bluebell! I mostly communicated with Sandi to set up the appointment, and she was great! She got me on the books for a move on the 30th just a few days beforehand. They called the day before to confirm a window, and then showed up on time (actually, a bit early ...More!) day-of. The 3 movers who helped me were amazing! I moved from a 6th floor walk-up to a 2nd floor walk-up, and the ONLY "damage" was a tiny chip in the side of a mirror (you can barely tell), which my movers were super apologetic about. Overall great company and employees -- would absolutely recommend!!

Luz R. 3 years ago

I had a move done today by Bluebell and I can't say enough about how satisfied we are with their service. John, Maurice and Terence were so on top of their game. They went over and above to accommodate us and it was stress free. They arrived on time and were very pleasant and professional. I ...More would highly recommend them to family and friends.

Kenny R. 2 years ago

Secured a moving team and paid deposit a week and a half in advance. Workers showed up 90 minutes late and said there was no parking and left. This left me scrambling to find a last minute moving service. Phone service was terrible as well, made it seem like it was my fault for not securing pa ...Morerking hours earlier and said nothing they can do too bad. 1/5 do not recommend.

Gregory B. 4 years ago

worst company ever!!!!! I'm mad I had to give them one star ... let's start off with the fact that they charged me 1200$ more then the binding contract stated anthony truly sucks at his job he said our stuff would arrive 0/7 days its been over 2weeks and here I am with still NOTHING!!! My furnit ...Moreure is still in New Jersey no communication at all unless I call or my husband and they still have no answers for me and then get upset if we ask to many questions. i Blame myself for not reading reviews and not doing my research like moving was not stressful enough they have made it 1000xs worst please do your research before booking this company..

Margaret M. 3 years ago

Fifty Dollars....REALLY? I hired Bluebell Relocation Services for a move from Irvington, NJ to Orlando FL. I had a worker come out to the house and provide me with an estimate, we agreed on price. But when it came time to pay I had several issues, I wanted to pay all upfront as I did not want a ...Moreny surprise charges in the end or have my belongings held hostage on delivery day. To my surprise, they did not want to take full payment they only took 1/3 of the payment and we scheduled a move out date (12/18). Prior to move out day, I attempted to make a payment which they did not want to accept. But eventually, after going back and forth several times (during the process), they agreed and took another 1/3. Leaving me with a balance of the final 1/3, however afraid that I was going to be overcharged in the end, I insisted on making full payment BEFORE they arrived on move out day. I explicitly told them I did not want to get ANY additional charges and they tried, for tape, boxes and some light packing. I had over 100 boxes I had packed myself and protected my furniture with my own moving blankets and mattress covers. So really their work was minimal of which they had to walk about 80feet to their truck. They held my stuff in storage for 26 days, on delivery day Sunday, Jan 13th, (now the issues begin)....... they were a no show. When I contacted them they said that no one responded to their call (although my phone never rang) so they continued on their way to other parts in Florida. But that they would reschedule for the following day Jan 14th however, again they were a no show. My belongings finally arrived on Tuesday, Jan 15th, so they offload everything. As they are bringing things into the house I and my daughter were checking the items off on the inventory sheet. That's when we noticed that a very large box was missing, which contained business attire and electronic items. So before they leave, we inform the driver and his assistant, they too look for the box and are unable to locate it. While at the same time, we noticed that my month-old brand new desk was damaged (legs and side broken) during the move. The driver annotates the inventory sheet (both theirs and mine) stating that the box was never delivered and the broken desk. He tells me to wait a couple of days for him to get the paperwork back to the office in New Jersey. However, once he leaves I call the office and inform them of the issue of which I am told to put it all in an email and send them pictures of the box and the broken desk (you know the box that is missing). When I reiterate, she says to send a similar picture so that they know what to look for, so I do. So between Jan 15th and Feb 6th, I call several times and get a total run around. Finally, I get a call on Feb 6th stating that I am entitled to $50.00 yes...FIFTY DOLLARS and for me to file a claim. I paid these people over $4400.00 for this move. So when I lose it and inform them that I was going to post my negative experience with them on the internet, I am told to find a "handyman" to fix my desk and to email them an estimate of the cost to fix my desk and they would review that. Mind you I paid $400 for this desk just two months prior. What about my box? How could I replace my business suits and my electronics with fifty dollars? Left in limbo..... THESE PEOPLE ARE SHADY, DON'T USE THEM. YOU WILL HAVE NO RECOURSE IF THEY SCREW UP......