Big Apple Mini Storage

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Mary Haring 6 years ago

ARROGANT, STINGY and RUDE!!! DON'T EVER CONSIDER USING NYSS!! I had the most unpleasant experience ever with one of the managers at this company. Some of my items were kept in a box provided by the storage facility. When I went to this facility to get my items removed (as I was moving to CA) ...Moreand after spending over $2,000 Danny told me I would have to pay an additional $20 if I wanted to take with me the shabby, broken and re-used carton box they had put my items in. I asked him to consider charging me a smaller amount as $20 is what it costs him to buy a new one and, with a lot of interruptions, he ended up saying that it was my fault because I was not moving with his company and that $2,000 is nothing for the business that he makes. I can't believe how RUDE the service in this place is. If I could I would give 0 stars!!