Attic Self Storage (Currently Closed)

marilyn w. 10 years ago

single gal in the city and i needed a safe place well lit and friendly staff couldnt ask for a better place .the hours could be a little longer but close to all and i liked that

Terry A. 9 years ago

I had 40 pounds of confidential papers to shred, and I called Shred Works to ask about the SF store in Attic Storage. The price is right: $20 for up to 3 bankers boxes. I had the equivalent of two boxes, and the woman at the counter apologized that she had to charge me the minimum. A gentleman ...Morecarried the second box from the car for me. I paid, then realized there was a Yelp offer, and the pair running the shop canceled my credit purchase and gave me the discount. They were super nice and professional.

Tweaty B. 9 years ago

Verna Jean and the friendly crew at Attic are always awesome. No problems, easy to use, for years now.

Jerry S. 9 years ago

Decent place, mostly decent people, one guy is really awful (management: can you guess who?). I had an incident where I was at my storage unit around closing time. At 5:29 (they closed at 5:30), I went upstairs to grab a dolly and carry my final piece of cargo out, to leave. When I got upstair ...Mores, the bald man at the front was literally SCREAMING at me. Like a child!! Like, high-pitched whiny man yell. (Seriously, *temper tantrum-grade fit*) He was screaming that 'I had to leave!', 'Get out!', and 'I should just leave my all stuff out in the hallway and the door to my unit unlocked!' (wtf, really?) and to 'return at 8AM!'. By then, it was *literally* 5:30 on the dot. (At the time, I wouldn't have even doubted this guy was crazy enough to even call the cops on me. One more reminder: it was literally 5:30PM.) He ended up grabbing the dolly from me, refusing to let me use it. Well, wtf man, I have a huge AC unit sitting in the hallway right now. Let's use *some* reasonableness here... So I had to go downstairs and let my friend know we had to go stat and we had to hand carry our huge, back-breaking cargo, all because the man at the front was having a hissyfit that it was 5:30 (literally, mind you) and we were still in the building. By time we carried the cargo all the way out from the downstairs, loaded it in our car, and were driving through the gate, the time on my iPhone was ***5:33PM***. On the way out, I pointed out that, for all the screaming + crying he did, it was 5:33PM and it would be better customer service to, perhaps, lighten up a bit. He yelled at me 'follow the rules or move out!'. Guess that's how they appreciate their longtime customers? (I've been pleasantly using them for a year... I've seen this guy, he knows who I am, and all has otherwise been good, before this.) So yeah, really fucking awful customer service. Avoid the bald man at all costs, if you want a pleasant experience.

Ellen R. 8 years ago

I should have written this review YEARS ago. Attic Self Storage is an A+++ business!!! We've been their customers since 1987 and have had zero complaints the entire time. They're always open during their posted business hours, 7 days a week. I've been around when a customer was having a screami ...Moreng meltdown over their unpaid bill and the staff STILL remained calm and polite.